.png&w=128&q=75){kind=small}
Carrier Compliance & Security
This is the Polaris filter page. Every carrier is verified — authority, insurance, and performance. Compliance is the standard, not the exception.
Ontario hub • Canada ↔ U.S. • Dry Van FTL/LTL • Compliance-first execution
Non-negotiable
Minimum requirements
- Active authority verified prior to dispatch (MC/DOT).
- Insurance validated before every load (COI required).
- Auto Liability: $2,000,000 CAD / $1,000,000 USD.
- Cargo: $100,000 minimum.
- Appointment discipline — no missed windows.
- Signed agreement required.
Performance
Monitoring
- CSA/SMS screening and ongoing review.
- SAFER verification prior to onboarding and as needed.
- Fraud prevention — identity checks and lane-risk controls.
- Zero-tolerance double brokering policy enforced.
Security
Chain-of-custody standards
Secure handoffs
Verified carrier contacts, documented pickup, and escalation routing.
CTPAT/PIP-aligned language
We operate with CTPAT/PIP-aligned carrier partnerships. We do not claim certification unless/until obtained.
Policy
Claims, exceptions & no re-brokering
- No co-brokering / no re-brokering: loads are not handed off to another broker.
- Claims cooperation: documented chain-of-custody and fast information handoff.
- OS&D discipline: exceptions escalated immediately with written timestamps.
- Documentation control: rate confirmation, pickup details, and POD flow are tracked.
We don’t promise perfection. We promise process: early escalation, documentation integrity, and direct accountability end-to-end.
Outcomes
What this prevents
Surprise carrier swaps
Controls that reduce re-brokering risk and last-minute “different truck showed up” scenarios.
Appointment misses
Standards that treat appointments as constraints — so docks don’t get burned by assumptions.
Paperwork drag
Clean close-out expectations so PODs and billing don’t turn into weeks of back-and-forth.
Visibility
Tracking posture
When a customer requires it, we support MacroPoint tracking to keep visibility consistent without changing how your team operates.
Move freight with a brokerage that executes.
Quotes by email — response in minutes. Carrier setup routed through ops.
Ontario hub • Canada ↔ U.S. • Dry Van FTL/LTL • Compliance-first execution